Privacy Policy

Last updated: 4 August 2026

Your privacy matters.

Trust starts with being clear about how we collect, use and protect your personal information.

This Privacy Policy explains what information Counted LLP collects, how we use it, and the choices you have about your personal information.

If you have any questions about this policy, please contact us using the details at the end of this page.

Who we are

Counted LLP is a Limited Liability Partnership registered in England and Wales.

Registered Office:
2 Geordie Ridley Place, Upper Precinct, Wesley Court, Blaydon-On-Tyne, England, NE21 5BT

Registered Number:
OC449539

Email:
hello@countedllp.co.uk

Telephone:
0191 3232390

For the purposes of UK data protection legislation, Counted LLP is the Data Controller for the personal information we collect.

Information we collect

Depending on how you interact with us, we may collect:

• Your name.

• Your organisation's name.

• Email address.

• Telephone number.

• Postal address.

• Information you provide when completing contact forms.

• Information required to provide our accountancy, tax and advisory services.

• Website usage information collected through cookies.

We only collect information that is relevant to the services we provide.

How we use your information

We use your personal information to:

• Respond to your enquiries.

• Provide accountancy, tax and advisory services.

• Manage our relationship with you.

• Meet our legal and regulatory obligations.

• Improve our website and services.

• Send information you have requested.

We will only use your information where we have a lawful basis for doing so.

Our lawful basis for processing

We process personal information because:

• it is necessary to perform a contract with you;

• we have a legal obligation to do so;

• we have a legitimate business interest in operating our practice; or

• you have given us your consent.

Who we share your information with

We only share personal information where necessary.

This may include:

• HM Revenue & Customs.

• Companies House.

• Our professional advisers.

• Software providers who help us deliver our services.

• Regulatory bodies where required by law.

We never sell your personal information.

How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

While no system can guarantee absolute security, we continually review our processes to keep information secure.

How long we keep information

We only keep personal information for as long as necessary.

Retention periods depend on the type of information and our legal and professional obligations.

When information is no longer required, it is securely deleted or destroyed.

Your rights

Under UK data protection law, you have the right to:

• access your personal information;

• request correction of inaccurate information;

• request deletion where appropriate;

• restrict or object to certain processing;

• request transfer of your information where applicable; and

• withdraw consent where processing relies on consent.

To exercise any of these rights, please contact us.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Further information can be found in our Cookie Policy.

Links to other websites

Our website may include links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legislation or the way we operate.

The latest version will always be available on this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Counted LLP

Email: hello@counted.co.uk

Telephone: 0191 323 2390

Registered Office: 2 Geordie Ridley Place, Upper Precinct, Wesley Court, Blaydon-On-Tyne, England, NE21 5BT

Complaints

If you are unhappy with the way we have handled your personal information, we hope you will contact us first so we can resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled in accordance with data protection law.